
 | “BELOW AVERAGE - RUDE STAFF” Ms anonymous Reviewed on 19th September, 2011
Today I was reminded of why I took my business elsewhere! I had the misfortune to return out-of-date food which i purchased a few days ago. A simple exchange one would think but not so! First off, the receptionist (chanelle or whatever her name is) sternly gave me the spanish inquisition: when did I purchase the food? what day? who served me? how did I pay? did I have a receipt? and so on. I told her I bought the food a few days ago, paid by cash, etc and, as she went on and on, I informed her that she could check her CCTV for evidence. She stood shaking her head whilst reading and re-reading the packet which btw, had the delivery stickers on it with CVP clearly showing! She was rude and obstructive. I went to the shelf and took 2 other packs of food to the counter, both were out of date by at least 2 months! This seemed to irk her further. Instead of apologising for a simple oversight and exchanging the food, as I stated previously, I received the equivalent of the spanish inquisition from one bloody rude little girl! I demanded my money back and she accused ME of being rude. This is what disrespectful, untrained staff do, project their faults onto others! I can see nothing has changed since my days as a client. I will not be going back there and I'll be sure to inform people that expensive does not always mean quality. Upon reading other reviews, yes. CVP are all about MONEY, animals are a mere means of obtaining it. I know this for a fact!My advice: avoid this rip-off joint like the plague! |